Finding•Aug 17, 2021
The Relationship Dilemma: Why Do Banks Differ in the Pace at Which They Adopt New Technology?
Prachi Mishra, Nagpurnanand Prabhala, Raghuram Rajan
An important factor explaining the difference in the adoption of credit scoring technology among banks is the stickiness of past bank structures and associated managerial practices, which can hold back better procedures.
Topics: Technology & Innovation
Finding•May 10, 2021
Work from Home & Productivity: Evidence from Personnel & Analytics Data on IT Professionals
Michael Gibbs, Friederike Mengel, Christoph Siemroth
While total hours worked increased by roughly 30% during a COVID-induced work-from-home period at a large Asian IT company, average output did not significantly change, and productivity fell by about 20%.
Topics: COVID-19, Technology & Innovation